100% Digital: maximum efficiency
The city of Amsterdam has been leading for years when it comes to digital parking enforcement. Already in 2008, digital enforcement was introduced by the scan car of ACI and the back office application of Agendum. Cition, the enforcement organisation of the City of Amsterdam, now employs a fully digital parking system. All parking rights are digital and parkers can only pay by phone or at the pay & display machine by entering the license plate number. The advantage is that the ticket (that has a risk of fraud) does not need to be placed behind the windshield any more.
As of February 1, 2014 the last part of the digitization process is completed: the paper PCN behind the wiper is history. The parking ticket is sent to the home address of the license plate holder, as is already done for speeding tickets.
The entire enforcement process is automated through the Agendum back office system SCANMAN: from checking the license plates to generating the parking ticket (PCN).
The enforcement process in Amsterdam has not only become tremendously more efficient by digital enforcement; also directing the Cition enforcement officers based on real-time information, contributes significantly to this. Agendum has developed an advanced planning tool, the PLANMAN. This allows for enforcement in the right place, at the right time and with the most appropriate means.